The Company collects and stores information from visitors to the Company Website, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Web site. To serve you better, we may combine information you give us with other information which is publicly available.
We may collect and store certain other information automatically whenever you interact with the Company Website. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Web site. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site and to provide our customers with a fulfilling shopping experience.
We use the provided information that we collect generally to fulfill any orders placed through the Company Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use the provided information to:
Provide, support, understand and improve the Company Website and Company Programs. We may from time to time send service announcements, technical notices, updates, security alerts and support related messages through the Company Website and or email. We may also communicate with you in response to your support requests, questions or feedback;
Better understand your interests, make personalized recommendations based on your interests or information and otherwise personalize your experience with the Company Website.
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Company Website or the public.
At any time you have the right to request what personal information we hold on you. Please contact us via email to provide you with your Personal information.
You have the right to request a transfer of the personal data we own of you to another party of your choice.
You have the right to change or complete the personal data we own of you. You can do this yourself by logging in and changing the personal data we have stored on your account.
You have the right to erase any personal data processed by us at any time except for the following situations:
- You have an ongoing matter with Customer Service
- You have an open order which has not yet been shipped or partially shipped
- You have an unsettled debt with us, regardless of the payment method
- If you are suspected or have misused our services within the last four years
- If you have made any purchase, we will keep the necessary personal data in connection to your transaction for bookkeeping rules
You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.
You have the right to object to direct marketing, including profiling analysis we make for direct marketing purposes.
You can opt out from direct marketing by unsubscribing which can be done via the link in the footer of every email.
What can you do to exercise your rights?
If you want to exercise any of the above mentioned rights please send our customer service representative an email at [email protected]
We are concerned with the safeguarding of your information. We take security measures to reduce misuse of and unauthorized access to personal data. However, please note that no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, although We take measures to safeguard your personal data, we cannot guarantee its absolute security.
To compile analytics, such as how often users visit our website and what pages they visit when they do so, we use Google Analytics. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we get from Google Analytics to maintain and improve our website’s technical performance. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
The Company Website or any Company Programs are not directed to children under the age of 18. A parent or guardian who becomes aware that his or her child under the age of 18 has used the Company Website or other Company Program and provided us with personal information without their consent should contact us at [email protected] immediately so that we may take steps to remove such information.
1308 Factory Place #512
Los Angeles, CA 90013 USA